Terms & Conditions

As policy, tickets are non-refundable but are valid for use up to 6 months from the ticketed date of travel. Fares, schedules, offers and rules are subject to change without notice.


Maya Island Air is not liable for fragile or perishable articles being transported on its aircrafts. Do not pack valuables or irreplaceable articles such as cash, jewelry, camera equipment, medicine, eyeglasses, legal documents, antiques, and electronic items in any checked bag as we will not be liable for damage to or loss of these items.


We do not accept liability for minor cuts or scrapes sustained commonly in the handling of baggage or for the failure or loss of wheels, straps and other accessories. Improperly packed and/or fragile items will be conditionally accepted with the understanding that Maya Island Air will not be held responsible for any damage to said items.


Maximum liability for the loss or damage to a bag and its contents is based on shipping weight and will be limited to applicable domestic aviation and IATA regulations.